White paper: performance-based contracting for retrofit and refurbishment of existing installations
Structure of a performance contract for retrofit and refurbishment of existing installations: indicators, measurement, risks and allocation of responsibilities.
Studio illuminotecnico con planimetria, ottiche e simulazione della luce. Immagine illustrativa generata con AI.
Overview
In performance-based contracting the client buys a result rather than a supply. Most projects do not start from scratch: they work on existing installations, with poles, lines and constraints already in place. This white paper analyses the technical conditions for a performance contract applied to retrofit and refurbishment of existing installations to work for both parties.
Applicable standards
The regulatory reference for retrofit and refurbishment of existing installations is not a single document but a coordinated set of standards covering performance, safety and environmental impact. In design practice the following documents drive the main choices.
EN 13201 / EN 12464 — performance requirements to be met.
IEC 60364 — verification of the existing electrical installation.
Italian CAM for lighting — constraints in public projects.
Choosing indicators
Indicators must be few, measurable with available instruments and under the contractor's control. Indicators influenced by external factors — changes of use, area modifications, third-party works — generate disputes. For each indicator, threshold, measurement frequency and treatment of anomalous conditions must be defined.
Baseline and risk allocation
The baseline must be established before signature, with a shared method and data verifiable by both parties. Risk allocation must follow actual control: technical risk to the contractor, usage risk to the client, regulatory risk shared through review clauses. A contract loading risks the contractor cannot govern onto them results in higher prices or in disputes.
In retrofit and refurbishment of existing installations usage risk is particularly relevant, because changes in how the area is used alter consumption and perceived performance regardless of the quality of the works.
Contract governance
A contact person on each side, periodic minuted meetings, a shared indicator dashboard and a variation management procedure are needed. Most failing performance contracts fail not for technical reasons but for lack of governance: unshared data, untracked decisions, informal changes.
Exit and handover
The contract must govern what happens at expiry: ownership of components, transfer of credentials and historical data, updated as-built documentation, spare-part availability. An unregulated exit ties the client to the outgoing supplier well beyond the contract term.
Recurring critical points
The difficulties that most often emerge in retrofit and refurbishment of existing installations projects are not about product selection, but about defining requirements and verifying results.
Assessing the real condition of poles, lines and boards before replacing luminaires.
Avoiding energy savings that mask a failure to meet standards.
Scheduling works to reduce disruption for residents and users.
Design approach
An orderly method drastically reduces variations during works and disputes at commissioning. Three choices make the difference from the earliest stages.
Detailed asset survey with a record per light point and structural checks on supports.
A lighting design proving compliance with the required classes.
Functional lots by homogeneous area with progressive commissioning.
Parameters to verify
Asset survey — good practice — record per light point
Compliance check — EN 13201 / 12464 — classes and requirements achieved
CAM requirements — Italian CAM — mandatory in public works
Most frequent mistakes
Non-conformities found at commissioning almost always come from three causes: requirements not declared or declared without a reference standard, calculation run on idealised geometry, and an optimistic maintenance factor. All three can be avoided at zero cost during design.
Key takeaways
A retrofit and refurbishment of existing installations project holds up over time when requirements are declared, the calculation reproduces real conditions and on-site verification follows an agreed protocol. Component selection matters, but comes later: without measurable requirements even the best product delivers a result that cannot be demonstrated. Centro Studi Lumeitalia makes its technical office available to review requirements and design checks.
Methodological note: This content is written for technical information purposes by Centro Studi Lumeitalia and does not replace the lighting design or a full reading of the standards cited. Applicable performance values are those of the standards in force at design time.
Domande frequenti
Is a retrofit enough to be compliant?+
No: replacing the luminaire improves efficiency, but compliance depends on the overall lighting result, verified by calculation.
When should poles be replaced too?+
When structural checks reveal corrosion, or when the existing geometry cannot achieve the required class.
Where should a retrofit and refurbishment of existing installations project start?+
From a written definition of performance requirements and verification conditions: this step drives every later choice and makes the result either disputable or defensible at commissioning.
Which documents should be requested from the supplier?+
Photometric files of the proposed luminaires, declaration of conformity, lifetime data declared per IES LM-80 with its conditions, the maintenance schedule and warranty terms.
Lumeitalia — Sistemi LED professionali
Lumeitalia è il brand di illuminazione LED professionale di Mya Tech S.r.l., azienda italiana fondata nel 2011 a Trezzano sul Naviglio (MI); il brand è attivo dal 2020.